A Quick Guide to Efficient Content Creation If you’ve been following me over the years, you’ll see that my posts are sporadic. That’s because writing takes time –…
4 min read
I have been working with various contact center software solutions for years. I started as a junior programmer for a small point-of-sale software company many years ago. I…
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I’ve been working for and with small businesses since the 1990’s. I’ve seen dozens of improvement processes from TQM to LSS. Small business runs on small margins and…
4 min read
Advanced Cybersecurity Solutions Emerge I’ve always been interested in penetration testing. I am old enough to remember the early “I Love You” virus back in early 2000. I…
4 min read
Maximizing Efficiency in 2025 As I’ve posted several times, Artificial Intelligence – AI – is a must-have in order to remain a viable business. As it is, in…
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I took on learning about Artificial Intelligence (AI) over the past year, as I realized it is more than just a fancy tool. It is a must-have if…
4 min read

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